Shipping policy

Welcome to bluNgreen! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for detailed information on shipping procedures, costs, and timelines.

Shipping Destinations:

  • We ship across India and internationally to select countries. If your location is not listed at checkout, please contact our customer service for assistance.

Shipping Costs:

  • Domestic Shipping: Free shipping on all orders within India.
  • International Shipping: Shipping costs will be calculated at checkout based on the destination and the weight of the package.

Shipping Timeframes:

  • Domestic Orders: Orders within India are typically delivered within 5-7 business days.
  • International Orders: Delivery times for international orders vary by destination, generally taking between 10-15 business days.

Order Processing:

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive a confirmation email with tracking details once your order has been shipped.

Tracking Your Order:

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the tracking number on our shipping partner’s website.

Customs and Duties:

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
  • Please check with your local customs office for more information on potential charges.

Shipping Partners:

  • We partner with reliable shipping carriers to ensure your orders are delivered safely and on time.

Delayed or Lost Shipments:

  • In the rare event that your order is delayed or lost, please contact our customer service team immediately for assistance.
  • We will work with our shipping partners to resolve the issue as quickly as possible.

Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us:

  • If you have any questions or need further assistance with your order, please contact our customer service team at hellostudioavaa@gmail.com

Thank you for choosing bluNgreen. We appreciate your business and are dedicated to providing you with the best shopping experience possible.