friendly products that you can trust.

We strive for 100% customer satisfaction. However, if you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

• Refunds are accepted only for products that are damaged, defective, or incorrect at

the time of delivery.

• To be eligible for a refund:

o The item must be unused, unopened, and in its original packaging.

o A refund request must be raised within 7 days from the date of delivery.

o Proof of purchase (order confirmation email or invoice) is mandatory.

o Clear photographs/videos of the damaged or incorrect product must be

submitted along with your request.

2. Non-Refundable Items

• Products purchased during promotions, discounts, or sales are non-refundable

unless they are damaged or defective.

• Opened, used, or partially consumed products are not eligible for refunds.

• No refunds are provided for minor packaging damage that does not affect the

product's quality or usage.

3. Refund Process

To request a refund:

• Contact us at contact@blungreen.in or WhatsApp us at 8897782299 / 7416664611

with:

o Order ID

o Reason for refund

o Photo/video proof (if applicable)

Once your request is received and inspected:

• We will notify you about the approval or rejection of your refund within 3 business

days.

• If approved, your refund will be processed, and the amount will be credited back to

your original method of payment within 7–10 business days.

4. Cancellation Policy

• Orders can be cancelled within 12 hours of placing them if they have not been

processed or shipped.

• Once the order is processed or dispatched, cancellations are not permitted.

To cancel an order, email us immediately at contact@blungreen.in with your Order ID and

Cancellation Request.

5. Shipping Charges

• In case of damaged or incorrect product delivery, we will bear the return shipping

charges.

• If the return is due to reasons other than a mistake on our part (e.g., customer changed

their mind), the customer will be responsible for return shipping costs.

6. Important Note

We reserve the right to refuse a refund request if:

• The product has been used or tampered with.

• The request is made beyond the 7-day return window.

• Sufficient proof is not provided.

For any queries related to refunds, returns, or cancellations, please reach out to us at:

Email: contact@blungreen.in

WhatsApp: 8897782299 / 7416664611

We value your trust and are always here to support you!